Position: Reception/Animal Care Assistant
Location: Coquet Vets, Amble, Northumberland
Role: Part time or full time position

Coquet Vets is a new dedicated small animal, family run practice based in the seaside town of Amble. We started building the purpose built, environmentally friendly clinic in spring 2019.

We’re always looking for people who aspire to stand out in their field. As we are rapidly expanding, we are looking to expand our team.

These roles are an integral part of the team in practice. You will be supporting the team by performing a variety of duties, such as reception duties (answering phones, registering clients), maintaining kennels and the general environment following cleaning protocols, feeding animals, animal handling and behaviour, reporting back to and assisting nurses with patient care and preparing medical equipment, and maintaining high clinical standards throughout the practice.

We are committed to supporting you and will provide full on the job training.

We are looking for dedicated, professional people who show a real passion and positive attitude in every duty they perform.

To be successful in this role you will work 40 hours a week, including some Saturday mornings and you must be flexible with shift times.

Key accountabilities

• Assisting the veterinary surgeons and nursing team

• Cleaning all areas

• Assisting with restraining animals

• Assisting with the preparation of daily surgical procedures

• Helping run lab samples

• Assisting with nursing and care of inpatients

• Helping to admit injured, ill or stray animals

• Working on reception

• Answering incoming calls, booking appointments, welcoming owners and their pets in a cheerful, helpful and professional manner, taking payments for treatment and sales of pet shop items

• Maintaining client records, scanning and filling, receiving stock orders, cash handling and daily cashing up

• Calling owners with information (reminders, collection of orders etc)

• Informing owners of various offers and plans

• Discussing preventative health care with clients, i.e. vaccinations, flea and worm treatments

• Delivering outstanding client and patient care

• Completing tasks assigned by the nursing and vet teams necessary for the efficient running of the practice

Skills and experience

We are looking for colleagues who demonstrate commitment and a positive attitude. You must enjoy working within busy environments and within a team. However, you must also show confidence when working alone, as and when required. Successful candidates will demonstrate a flexible and adaptable approach to work and enthusiasm to get stuck in wherever needed.

5 GCSEs at grade C / 4 or above to include Maths, English Language and a Science (certificate needs to be provided). If you are unable to provide evidence of the certificates required, we will not be able to proceed with your application at this stage.

You will also need a full clean driving license and basic computer skills.

Salary and package dependent on experience

To apply for this role please send your CV and covering letter to rosiea@coquetvets.co.uk

Please note applications via Facebook will not be looked at.

Closing Date: 31st July 2023

THIS VACANCY IS CLOSED - THE POSITION IS NOW FILLED AND WE ARE NO LONGER ACCEPTING APPLICATIONS.